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For The Best Business Telephone Solutions New Jersey Corporations Are Looking At VoIP

By Mark Murray


Technological advances and the many opportunities offered by the internet have made it increasingly difficult to compete on a global scale. Only those that can provide superior service can hope to succeed. Clients and consumers have grown sophisticated and they have more choices than ever before. Superior communication systems is a key factor in staying competitive. When investigating business telephone solutions New Jersey companies are paying serious attention to the many benefits offered by VoIP systems.

VoIP has been around for some time but most large companies still make use of traditional PABX systems that rely on landlines. Over time, PABX systems offered more advanced features such as call holding, conference call facilities, voice mail and transfers of calls from one extension to another. The needs of modern businesses have changed, however, and it does not seem as if traditional systems will be able to service these needs.

One of the biggest disadvantages of PABX systems is the fact that they limit the mobility of users. In order to use the system or in order to receive a call, one has to be at a specific extension at a specific time and place. This means that the user cannot be reached the very moment that he leaves his desk. This can have a severely negative impact on the ability of employees to be where they are needed most.

Land line systems such as PABX is extremely expensive. A large initial capital outlay is required and it is necessary to install equipment at every site. Periodic upgrades and ongoing maintenance of these systems are also huge cost factors. There is also the cost of employing operators to man each installation. Then there is the fact that a line or equipment failure can instantly affect numerous users.

Service providers are confident that VoIP systems not only overcome all the drawbacks of traditional installations, but that they also offer features that can have a significant impact on the productivity of users. Clients do not have to make a capital outlay because the provider hosts the platform. The client therefore always enjoys the very latest upgrades and features.

There are many reasons why VoIP systems are so attractive. They offer significant savings because there is only one central installation, no initial capital investment and no maintenance cost. The system does not require an operator either. Users also love the idea that they can access the systems from anywhere, using a wide variety of devices such as smart phones, tablets and laptop computers. Users still enjoy all the features they had with PABX systems, but VoIP systems offer numerous other features.

Apart from the savings, the single biggest benefit cited by VoIP users is the fact that they provide users the freedom to be mobile. Because the system can be used from any location employees can be at the site where they can be most productive and where their services are most needed. This ability can have a significant impact upon the service quality offered by the user.

Consumers and clients are increasingly demanding. They want their suppliers to keep in touch and to service their needs quickly and efficiently. This can only be done through highly efficient communication systems and it looks as if the answer will be VoIP.




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