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For Better Business Communications Solutions New Jersey Organizations Are Looking At VoIP

By Mary Russell


The days when a few well established large businesses dominated the scene are long gone. Organizations now compete globally and the competition for clients is extremely fierce. Only organizations that can succeed in keeping their clients satisfied will survive or grow. One of the most important criteria for modern success is highly efficient communication. That is why, after moving to VoIP business communications solutions New Jersey organizations enjoy an edge over their competitors.

VoIP systems became popular from the very beginning. These systems use the internet to allow users to communicate with each other. In the past, one drawback was that internet was not always available everywhere. Things have changed, however, and there is hardly anywhere where it is not possible to connect to the internet. VoIP is flexible, user friendly and it offers a host of benefits no other system can.

In many cases, organizations are initially motivated by the huge savings they will make on the communication bills when the move to VoIP. They quickly realize, however, that while the savings are indeed as high as 50 percent of their previous telephone bills, they also enjoy many other benefits. VoIP users are generally much more productive and they can respond to the needs of the clients much quicker.

The main restricting feature of traditional PABX systems is the fact that people could only use the system if they are physically present at the extension allocated to them. This is a serious drawback because it means that employees cannot communicate effectively if they are away from their work stations. With VoIP it simply does not matter where the user of the system is. He is always within reach and the system is always available.

VoIP users simply love the fact that they can use a wide variety of devices to use the system. Smart phones, tablets and computers can be used and users are not limited to use a specific device all the time. All the data of every user is synchronized in is available to him at all times, regardless of the device he is using at any specific time.

People have grown used to features such as call holding, call transferring, voice mail and even conference calls. With VoIP they still enjoy all these features, but also many more productivity enhancing features. VoIP offers voice to email, email to fax, fax to email, video conference facility and even the ability to transmit data to other devices. These features help organizations to offer their clients highly professional personal service.

One of the reasons why traditional PABX systems were so expensive is the fact that a separate installation at every site was required. This means that multiple installations had to be maintained and every installation required the appointment of an operator. With VoIP there is only one central installation, significantly lowering the initial capital outlay required. The software is hosted by the provider and maintenance costs are therefore minimal.

The internet, vast as it already is, is still growing, connecting more and more people to the world wide web. As the internet grows, VoIP will most likely also grow. Some industry leaders predict that it will soon become the dominant communication system.




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