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When Opting For Voice Over IP Houston Companies Opt For Efficiency

By Frank Bell


Advanced technology such as the internet has truly opened up world markets for all businesses. Competition is fierce and only those that can remain on the cutting edge of technology and that are able to provide superior service can truly benefit. Efficient communication systems are imperative because modern consumers are spoilt for choice and they are demanding. A single missed call can result in a lost sale. However, when switching to voice over IP Houston companies find that they never have to miss a call.

Using the internet as a platform to communicate is a concept as old as the internet itself. It is only recently, however, that VoIP has become so popular. This is because a reliable internet connection is required to communicate and in the early years of the internet access was not available everywhere and connection speeds were rather slow. Of course, that has all changed and even remote locations have access to the internet.

VoIP service providers focus heavily on the issue of cost savings when marketing their services. In this age where all businesses are under pressure to save money this promise is indeed attractive and it is certainly not an exaggeration because some lager companies have reported savings of up to fifty per cent of their previous communications bills. This can translate into a very significant amount over time.

There are even more savings to be had. Older switchboard systems required a substantial investment in hardware and an installation was needed at every branch of the company. Maintenance on these systems is costly and each installation had to be manned by a full time operator. VoIP systems are installed centrally and hosted by the service provider. The maintenance cost is minimal and no operators are required.

Modern business practice demands that employees are able to be at the location where they are most needed. With older communication systems this was very difficult because employees could only receive or make calls if there were at their desks. VoIP systems have changed all that. Users can communicate at any time and from wherever they are geographically. This is a major productivity enhancing plus for these systems.

Users also like the fact that they can use a variety of devices to communicate. Any device that can access the internet will do and it is definitely not necessary to use the same device all the time. All user records are cloud based and therefore instantly available whenever a user logs on to the system. This means that one can even borrow a device if necessary.

VoIP systems offer much more than mere voice communication. It can be used to transmit graphs, documents, graphics and photographs. Users can make video calls and even set up video conferences. Access to features such as voice to email, email to voice and even to fax helps users to be as productive as they can be. When productivity improves, profitability inevitably increases as well.

Some experts think that the future of communication lies in VoIP systems. They are cheaper but at the same time more reliable and versatile. Users love the advanced features offered by VoIP and especially the fact that they have freed employees from their desks.




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